Overall

Patriot Flags Standard Terms and Conditions are subject to change without notice. See www.patriotflags.ca for currently prevailing terms. All specifications, pricing, and other information is believed to be accurate at the time of publication (E&OE) but is subject to change without notice. Prices herein are valid in Canada and are stated in CAD. 

Returns and Refunds

Items that arrive damaged or are unwanted items that are not damaged will be reviewed for return at the discretion of Patriot Flags and may not be returned without prior written consent. All such returns will be subject to a restocking fee and/or a shipping fee. To be eligible for a return credit, all items must be in pristine condition and in original packaging and Patriot Flags must be notified in writing within 24 hours of receipt of goods. Items that are ordered as bespoke items or made to order items, are not eligible for refund or return under any circumstance. 

Payment

Payment should be made in full with order or, where appropriate, immediately prior to the dispatch of the goods. For customers wishing to have credit terms, a credit application must be submitted for review by Patriot Flags.

Cancellations

If the Customer cancels any order before its completion, the Customer shall immediately thereupon become liable to pay Patriot Flags a sum equal to the cost of the labour, materials and overheads expended in the execution of the said order up to and including the date of the receipt of such cancellation plus the profit amount which would have otherwise been made had the cancellation not occurred.

Transportation Delay

Patriot Flags is not responsible for delay or failure to fulfill an order due to Acts of God, Hardship, or Force Majeure, including but not limited to reasons stated in the standard ICC Force Majeure Clause section 3.